Primary personas: Investigator, Prosecutor, Case Manager
Supporting personas: Legal Reviewer, Case Analyst, Data Analyst, Legal Privilege Expert, Paralegal
View persona matrix
Workshop Scenario: "I'm an administrator — how do I manage users, security, and the platform?"
| Feature | Description | Key User Action |
|---|---|---|
| User Accounts | Create, edit, enable/disable; User or Administrator roles; custom user fields; lockout policy (5 attempts/5 min) | Manage user lifecycle |
| Authentication Modes | EDT (username/password), SAML2 SSO, Active Directory, Mixed Mode, SAML2+EDT | Configure login security |
| Password Complexity | Min length, uppercase/lowercase/number/special requirements; top-10,000 blacklist; disable autocomplete | Enforce password standards |
| Two-Factor Authentication | Per-user authenticator app requirement; configurable site name | Enhanced login security |
| Groups & Permissions | 80+ feature-level permissions; object-level permissions (None/View/Apply/Edit); per-case | Role-based access control |
| Org Units (Multi-Tenancy) | Separate sub-sites with own cases, groups, users, appearance; ethical walls | Organizational separation |
| Folder-Based Access Control | Users see only records in folders their group can access | Data segregation |
| Quarantine | Isolate privileged records in permission-controlled folders | Privilege protection |
| Case Audit | All user/system activity; filter by event type, user, object, date; CSV export | Monitor case activity |
| Site Audit | Site-level login/access activity; filter by Org Unit; download reports | Monitor site activity |
| Export Rules | Prevent export based on field values (e.g., Privilege = Yes) with mandatory rejection message | Prevent privileged disclosure |
| Import Rules | Validate imports; Reject or Accept with Warning | Data quality governance |
| Terms & Conditions | Configurable T&C on login page; mandatory acceptance | Legal compliance |
| Site Settings | Paths (S3 buckets), Features (hide Help/About/Notifications), Share via Email config, External Links | Platform configuration |
| Site Appearance | Color themes (Primary, Accent, Panel Heading, Tooltips); custom logo; login message; banner messages | Branding and communication |
| Org Unit Appearance | Per-tenant color themes and logos | Multi-tenant branding |
| Case Stats | Site-level reporting on case metrics; color coding; download reports | Portfolio monitoring |
| Site Jobs | Cross-case job monitoring; filter by case/category/status/user/dates; download to Excel | Operations oversight |
| Active Jobs | Per-case job tracking; auto-refresh; cancel running jobs | Job management |
| Permissions Reports | Per-case or per-user; export to CSV; print | Audit access configuration |
| Templates | Case templates, Import templates, Export templates — all saveable at site and case level | Standardize configuration |